Are you having trouble redeeming your items in Call of Duty: Mobile? If so, you’re not alone. Many players have reported experiencing this error, and there are a few things you can do to try to fix it.
1. Check your internet connection.
The most common cause of the redemption error is a poor internet connection. Make sure that you’re connected to a stable Wi-Fi network or that you have a strong cellular signal.
2. Restart your device.
Sometimes, a simple restart can fix the problem. Turn off your device, wait a few seconds, and then turn it back on.
3. Clear the cache and data for the Call of Duty: Mobile app.
To do this, go to your device’s settings, find the Call of Duty: Mobile app, and tap on “Storage.” Then, tap on “Clear cache” and “Clear data.”
4. Try redeeming your items again.
After you’ve done these things, try redeeming your items again. If you’re still having trouble, contact Activision support for help.
Here are some additional tips that may help you fix the redemption error:
- Make sure that you’re using the correct redemption code.
- Try redeeming your items at a different time.
- If you’re using a VPN, try disabling it.
- Update your Call of Duty: Mobile app to the latest version.
If you’ve tried all of these things and you’re still having trouble, then you may need to contact Activision support for further assistance.
Here are the steps on how to contact Activision support:
- Go to the Activision support website: https://support.activision.com/.
- Select “Call of Duty: Mobile” from the list of games.
- Select “Contact Us” from the menu on the left.
- Select the type of issue you’re having.
- Fill out the form and provide as much information as possible about the problem you’re experiencing.
- Click on “Submit” to send your request to Activision support.
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